Legal notice

Last Updated: September 24, 2026

Welcome to qezlupi.com, the official website of QEZLUPORA™.

This website is operated by Shenzhen YijiaoGao Technology Co., Ltd. Throughout these Terms of Use, the terms “QEZLUPORA™,” “we,” “us,” and “our” refer to Shenzhen YijiaoGao Technology Co., Ltd. The terms “you” and “your” refer to visitors, customers, and other users of this website.

These Terms of Use govern your access to and use of qezlupi.com, including its pages, features, content, checkout functions, customer services, and other website-related functionality.

Purchases made through this website are also subject to our applicable store policies, including our:

  • Terms of Service

  • Privacy Policy

  • Payment Options

  • Shipping Policy

  • Return & Refund Policy

Please review these Terms carefully before using the website.

By accessing or continuing to use qezlupi.com, you acknowledge that you have read and agree to these Terms of Use.

If you do not agree with these Terms, please discontinue use of the website.

1. Website Operator

The website is operated under the QEZLUPORA™ brand by:

Legal Company Name: Shenzhen YijiaoGao Technology Co., Ltd.
Brand / Trademark: QEZLUPORA™
Owner: Zhou Wei
Website: qezlupi.com
Email: service@qezlupi.com
Phone: +86 18802672620

Business Address:
Room 352, Jianda Building,
No.110 Huafan Road, Tongsheng Community,
Dalang Subdistrict, Longhua District,
Shenzhen, China

2. Acceptance of These Terms

By using this website, you agree to comply with these Terms of Use and all applicable laws and regulations.

Your use of certain website functions may also be governed by additional terms or notices displayed at the time you use those functions.

If additional terms conflict with these Terms of Use, the more specific terms will apply to the relevant service to the extent permitted by law.

3. Eligibility

You may use this website only if you have the legal capacity to enter into agreements under the laws applicable to you.

If you are below the age required to enter into a binding contract in your jurisdiction, you should use the website only with appropriate authorization from a parent or legal guardian.

You may not use our website where such use would violate applicable law.

4. Accuracy of Information You Provide

When you submit information to us, you agree that it will be reasonably accurate, complete, and current.

This may include:

  • Your name

  • Email address

  • Telephone number

  • Billing information

  • Shipping address

  • Payment-related information

  • Order information

  • Customer service communications

You are responsible for correcting information that becomes inaccurate.

Incorrect or incomplete information may result in payment problems, fulfillment delays, unsuccessful delivery, or an inability to complete your request.

5. Privacy and Personal Information

Our collection, use, disclosure, retention, and protection of personal information is described in our Privacy Policy.

Depending on how you interact with us, personal information may be collected when you:

  • Visit the website

  • Place an order

  • Contact customer support

  • Subscribe to communications

  • Submit a form

  • Request a return or refund

  • Interact with website technologies such as cookies

By using the website, you acknowledge that personal information may be handled as described in our Privacy Policy and in accordance with applicable law.

For privacy-related inquiries, contact:

service@qezlupi.com

6. Limited Permission to Use the Website

We grant you a limited, revocable, non-exclusive, and non-transferable right to access and use qezlupi.com for legitimate personal shopping and informational purposes.

This permission does not give you ownership of any website content or intellectual property.

Unless otherwise permitted by law or expressly authorized by us, you may not use website materials for commercial exploitation.

7. Website Content

The website may include:

  • Text

  • Product descriptions

  • Photographs

  • Graphics

  • Illustrations

  • Logos

  • Icons

  • Layouts

  • Design elements

  • Videos

  • Software interfaces

  • Product information

  • Promotional content

Such materials may be owned by, licensed to, or otherwise lawfully used by Shenzhen YijiaoGao Technology Co., Ltd.

Website content may be protected by copyright, trademark, design, and other intellectual property laws.

8. Permitted Personal Use

You may view and use publicly available website content for ordinary personal and non-commercial purposes.

You may not remove or alter copyright, trademark, ownership, or similar notices from materials you lawfully download or print.

Any permission granted under these Terms automatically ends if you materially violate these Terms.

9. Prohibited Use of Website Content

Without prior written authorization, you may not:

  • Copy substantial portions of the website for commercial use

  • Republish website content on another commercial website

  • Sell or license our website materials

  • Modify protected content and present it as your own

  • Create unauthorized derivative commercial materials

  • Use QEZLUPORA™ branding to imply an unauthorized relationship

  • Frame or mirror substantial parts of our website

  • Circumvent technical protections

  • Extract website data in a manner that materially disrupts our services

Automated access that places an excessive or unreasonable load on the website is prohibited.

10. Automated Tools, Scraping and Data Extraction

You may not use bots, crawlers, scrapers, automated extraction tools, or similar technology to:

  • Collect personal information unlawfully

  • Circumvent technical restrictions

  • Copy substantial commercial content

  • Manipulate website functionality

  • Interfere with availability

  • Create an unreasonable burden on our infrastructure

This section does not prohibit legitimate indexing by generally recognized search engines or activity that applicable law expressly permits.

11. Website Security

You must not attempt to:

  • Gain unauthorized access to accounts

  • Access restricted systems

  • Probe website vulnerabilities without authorization

  • Bypass security controls

  • Introduce malware or malicious code

  • Interfere with checkout functionality

  • Manipulate payment processing

  • Disrupt website availability

  • Conduct fraudulent transactions

We may restrict access when we reasonably believe website security or other users may be at risk.

12. Accounts

Where customer account functionality is available, you are responsible for:

  • Maintaining the confidentiality of your login credentials

  • Providing accurate account information

  • Keeping your contact information current

  • Taking reasonable steps to protect your account

You should notify us if you believe your account has been accessed without authorization.

Accounts may not be sold or transferred in a manner that violates these Terms.

13. Products and Product Information

We make reasonable efforts to provide useful and accurate information about the products offered through qezlupi.com.

However, minor differences may occur due to:

  • Screen settings

  • Photography

  • Lighting

  • Manufacturing variations

  • Materials

  • Manual measurements

  • Product improvements

Actual colors may differ slightly from those displayed on individual screens.

We may update product descriptions, availability, specifications, or other information when reasonably necessary.

14. Availability

Products are offered subject to availability.

Inventory information may change due to:

  • Customer demand

  • Inventory updates

  • Fulfillment timing

  • Stock discrepancies

  • Product discontinuation

We may limit quantities or discontinue products where reasonably necessary.

If a product becomes unavailable after payment has been collected, we will provide an appropriate refund or other available resolution.

15. Orders

Orders placed through the website constitute requests to purchase the selected products.

We may review orders before fulfillment for matters including:

  • Payment authorization

  • Stock availability

  • Shipping restrictions

  • Fraud prevention

  • Incorrect pricing

  • Incomplete information

An automated confirmation does not necessarily mean that the order has already been dispatched.

Please review your order carefully before completing checkout.

16. Pricing

Prices may be changed from time to time.

The price applicable to a transaction will generally be the amount displayed at checkout when the order is submitted.

Where an obvious pricing or technical error occurs, we may contact you to resolve the issue before fulfillment.

If an affected order cannot reasonably be completed, we may cancel it and refund any amount already collected, subject to applicable law.

17. Payment

Payment methods available for your purchase will be displayed during checkout.

Depending on availability, these may include:

  • Credit cards

  • Debit cards

  • PayPal

  • Other authorized payment methods

Payment processing may be carried out by third-party payment providers.

QEZLUPORA™ does not store complete credit or debit card numbers directly on its own store systems.

For more information, please review our Payment Options page.

18. Discounts and Promotional Offers

Discount codes, promotional pricing, or other offers may be subject to separate conditions.

Restrictions may include:

  • Validity dates

  • Minimum purchase amounts

  • Product exclusions

  • Geographic limitations

  • Usage limits

  • Restrictions on combining promotions

A discount is considered successfully applied only when it appears in the applicable checkout total before payment is completed.

We may correct promotional errors or prevent fraudulent use of promotional offers.

19. Shipping

Orders are generally prepared according to our Shipping Policy.

Our normal processing period is approximately 2–5 business days, although additional time may occasionally be required.

Orders may be fulfilled from different warehouses, logistics facilities, or fulfillment partners.

As a result, a single order may arrive in more than one package.

20. Estimated Delivery

Delivery dates displayed on our website or provided by carriers are generally estimates.

Actual delivery may be affected by circumstances such as:

  • Carrier operations

  • Customs procedures

  • Weather

  • Holidays

  • Local disruptions

  • Transportation interruptions

  • Incorrect delivery information

Nothing in these Terms is intended to remove any mandatory delivery rights available to consumers under applicable law.

21. International Orders

International shipments may be subject to:

  • Import duties

  • VAT

  • GST

  • Customs fees

  • Brokerage charges

  • Other government-imposed fees

Unless such amounts are expressly collected during checkout, they may be payable separately by the recipient.

These charges are generally determined by local authorities or carriers rather than by QEZLUPORA™.

22. Returns and Refunds

Our standard commercial return period is generally 30 days from the date of delivery for eligible products.

Return eligibility and refund procedures are described in our Return & Refund Policy.

Before returning a product, you must contact:

service@qezlupi.com

and receive applicable return instructions.

Unauthorized returns may not be accepted or processed.

23. Return Address Notice

The business address displayed on this website is our registered business contact information.

It is not automatically the correct return destination.

Return locations may vary according to:

  • Product

  • Fulfillment facility

  • Destination

  • Order circumstances

Always obtain authorization and return instructions before sending a product back.

24. Mandatory Consumer Rights

Nothing in these Terms is intended to exclude, waive, or reduce rights that cannot legally be excluded under applicable consumer protection law.

Depending on your jurisdiction, you may have statutory rights relating to:

  • Product conformity

  • Defective products

  • Misdescribed products

  • Refunds

  • Repairs or replacements

  • Cancellation or withdrawal rights

  • Mandatory warranties

Where mandatory law provides greater protection, that law will apply.

25. European Consumer Rights

Consumers in the European Union or European Economic Area may have statutory rights relating to distance purchases, including, where applicable, a 14-day withdrawal period.

Legal exceptions may apply to certain categories of products.

These statutory rights exist independently of any additional commercial return period offered by QEZLUPORA™.

26. Content Submitted by Users

Where our website allows you to submit reviews, comments, photographs, feedback, or similar content, you remain responsible for what you submit.

You must not submit content that:

  • Infringes another person's intellectual property

  • Violates privacy rights

  • Contains illegal material

  • Contains malicious software

  • Is knowingly fraudulent

  • Is unlawfully threatening or abusive

  • Impersonates another person

  • Misrepresents its source

27. Rights Relating to User Content

If you voluntarily submit content for publication on our website or promotional use, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute that content for legitimate website, customer service, marketing, or promotional purposes.

This license applies only to content you have the right to provide.

Personal information contained in submissions remains subject to our Privacy Policy and applicable privacy law.

28. Reviews and Authenticity

You may not knowingly submit fake or misleading reviews.

Reviews should reflect genuine experiences and must not contain:

  • False claims

  • Spam

  • Undisclosed impersonation

  • Unlawful content

  • Malicious links

Where permitted by law, we may moderate or remove content that clearly violates these Terms.

29. Feedback and Suggestions

We welcome customer feedback.

Ideas, comments, and suggestions voluntarily provided to us may be used for legitimate purposes such as:

  • Improving website functionality

  • Improving customer service

  • Product development

  • Operational improvements

Submitting feedback does not automatically create an obligation for us to provide compensation.

30. Third-Party Links

Our website may contain links to services or websites operated by third parties.

These may include:

  • Payment providers

  • Social platforms

  • Delivery services

  • Analytics providers

  • Other external resources

Such websites are independently operated.

We are not responsible for their content, security, terms, availability, or privacy practices.

You should review the policies of third-party services before providing information to them.

31. Third-Party Tools

Certain website functions may depend on third-party technologies.

We do not control every aspect of independently operated third-party platforms and cannot guarantee their continuous availability.

Use of third-party tools may also be subject to the applicable provider's terms.

32. Electronic Communications

When you contact us electronically or place an order through our website, you agree that we may communicate with you electronically for legitimate transaction and service purposes.

Electronic communications may include:

  • Order confirmations

  • Shipping updates

  • Customer service responses

  • Refund notifications

  • Account notices

  • Policy-related notices

Marketing communications are handled separately in accordance with applicable law and our Privacy Policy.

33. Website Notices

Where legally appropriate, notices may be provided:

  • By email

  • Through your account

  • On relevant website pages

  • Through checkout notices

You are responsible for providing an accurate email address when placing an order.

34. Intellectual Property

The QEZLUPORA™ name, brand presentation, original website materials, and other protected content may constitute intellectual property belonging to or licensed to Shenzhen YijiaoGao Technology Co., Ltd.

Nothing in these Terms transfers ownership of those rights to users.

Unauthorized commercial use is prohibited.

35. Third-Party Trademarks

Third-party product names, service names, logos, or trademarks appearing on the website remain the property of their respective owners.

Reference to a third-party mark does not necessarily imply endorsement, sponsorship, or affiliation.

36. Intellectual Property Complaints

We respect intellectual property rights.

If you believe content appearing on qezlupi.com infringes copyright, trademark, or another intellectual property right, please contact:

service@qezlupi.com

Your notice should, where applicable, include:

  • Your full name and contact information

  • Identification of the protected work or right

  • Identification of the allegedly infringing material

  • The location of that material on our website

  • An explanation of your rights

  • A statement that the information provided is accurate

  • Any supporting documentation reasonably necessary to review the request

We may request additional information where necessary to evaluate the claim.

37. Website Availability

We aim to keep qezlupi.com accessible and functional.

However, temporary interruptions may occur due to:

  • Maintenance

  • Software updates

  • Security measures

  • Hosting disruptions

  • Network failures

  • Third-party outages

  • Events beyond our reasonable control

We do not guarantee continuous or uninterrupted access.

38. Accuracy of Website Information

We make reasonable efforts to maintain accurate website information.

However, occasional errors may occur in:

  • Pricing

  • Descriptions

  • Availability

  • Promotions

  • Specifications

  • Images

  • Shipping information

We may correct inaccuracies when identified.

If a material correction affects an existing order, we will handle the matter in accordance with applicable law and our relevant policies.

39. Disclaimer

To the extent permitted by applicable law, the website is provided on an “as available” basis.

We do not guarantee that:

  • The website will always operate without interruption

  • Every technical issue will be corrected immediately

  • Every browser will display the website identically

  • External services will always remain available

Nothing in this section excludes statutory guarantees or warranties that cannot legally be excluded.

40. Limitation of Liability

To the maximum extent permitted by applicable law, Shenzhen YijiaoGao Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising solely from ordinary use of the website where such liability may lawfully be limited.

This limitation does not apply where exclusion or limitation of liability is prohibited by law.

Nothing in these Terms is intended to exclude liability for:

  • Fraud

  • Intentional misconduct

  • Liability that cannot legally be limited

  • Mandatory consumer protection obligations

41. User Responsibility

You are responsible for:

  • Using the website lawfully

  • Protecting your own devices

  • Maintaining account security

  • Providing accurate order information

  • Reviewing purchase details before checkout

You should use appropriate security measures when accessing online services.

42. Indemnification

To the extent permitted by applicable law, you may be responsible for losses or claims directly arising from:

  • Your unlawful use of the website

  • Your intentional violation of these Terms

  • Fraud committed by you

  • Your infringement of another party's intellectual property or other legal rights

Nothing in this provision imposes liability that applicable consumer law does not permit.

43. Suspension or Restriction of Access

We may restrict or suspend access to our website where reasonably necessary to:

  • Protect website security

  • Prevent fraud

  • Respond to unlawful activity

  • Protect other users

  • Enforce these Terms

We will not use this provision to remove rights that have already arisen from completed purchases.

44. Force Majeure

We will not be responsible for a delay or failure caused by circumstances outside our reasonable control.

Examples may include:

  • Natural disasters

  • Severe weather

  • War

  • Civil unrest

  • Government restrictions

  • Epidemics

  • Quarantines

  • Transportation interruptions

  • Customs disruptions

  • Major infrastructure failures

  • Labor disruptions

  • Telecommunications outages

We will make reasonable efforts to resume affected services when practicable.

45. Governing Principles and Applicable Law

These Terms are governed by applicable law relevant to Shenzhen YijiaoGao Technology Co., Ltd., subject to any mandatory consumer protection rules applicable in the customer's country or region.

Nothing in these Terms requires a consumer to waive a jurisdiction, remedy, or legal protection that cannot lawfully be waived.

Where a dispute arises, we encourage customers to contact us first so that we have an opportunity to review and attempt to resolve the matter.

46. Dispute Resolution

If a dispute arises in connection with the website or an order, you may contact:

service@qezlupi.com

We will make reasonable efforts to review customer complaints in good faith.

If an informal resolution cannot be reached, either party may pursue available legal remedies through an appropriate court, tribunal, or alternative dispute resolution mechanism as permitted by applicable law.

Mandatory consumer dispute rights remain unaffected.

47. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or interpreted to the minimum extent necessary.

The remaining provisions will continue in effect.

48. No Waiver

Our failure to immediately enforce a provision of these Terms does not automatically waive our right to enforce that provision later.

A waiver of one breach does not constitute a waiver of another breach.

49. Assignment

You may not transfer contractual rights arising under these Terms where such transfer would materially interfere with our rights or obligations, except where applicable law permits otherwise.

We may transfer rights or obligations relating to the operation of the website as part of a legitimate corporate restructuring, transfer, or business transaction, subject to applicable law and consumer rights.

50. Survival

Provisions that by their nature are intended to continue after use of the website ends will remain effective where applicable.

These may include provisions relating to:

  • Intellectual property

  • User content

  • Liability

  • Dispute resolution

  • Outstanding payment obligations

  • Previously accrued rights

51. Entire Agreement

These Terms of Use, together with our applicable store policies, represent the terms governing use of qezlupi.com unless a separate written agreement applies.

Relevant policies may include:

  • Terms of Service

  • Privacy Policy

  • Payment Options

  • Shipping Policy

  • Return & Refund Policy

If a specific policy applies more directly to a particular transaction or issue, that policy should be read together with these Terms.

52. Changes to These Terms of Use

We may revise these Terms from time to time to reflect:

  • Changes to website functionality

  • Operational changes

  • Legal requirements

  • Security improvements

  • Changes to our services

When changes are made, the revised Terms will be posted on this page and the Last Updated date will be changed.

Changes will apply prospectively unless applicable law requires otherwise.

53. Contact Us

If you have questions about these Terms of Use, your use of the website, or any related store policy, please contact us.

QEZLUPORA™
Operated by: Shenzhen YijiaoGao Technology Co., Ltd.
Owner: Zhou Wei

Business Address:
Room 352, Jianda Building,
No.110 Huafan Road, Tongsheng Community,
Dalang Subdistrict, Longhua District,
Shenzhen, China

Phone: +86 18802672620
Email: service@qezlupi.com
Website: qezlupi.com

For order-related questions, please include your order number whenever possible.

For legal, intellectual property, or policy-related inquiries, you may also contact us through service@qezlupi.com.

By continuing to access or use qezlupi.com, you acknowledge these Terms of Use and the store policies applicable to your interaction with QEZLUPORA™.