Privacy policy
Last Updated: September 24, 2026
This Privacy Policy explains how QEZLUPORA™, operated by Shenzhen YijiaoGao Technology Co., Ltd. ("QEZLUPORA™," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit qezlupi.com, make a purchase, contact customer service, or otherwise interact with our website and related services.
We encourage you to review this Privacy Policy carefully so you understand how your information may be handled.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
The information we collect depends on how you interact with our website and services.
Information You Provide Directly
We may collect information that you voluntarily provide when you:
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Place or attempt to place an order
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Create or manage an account
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Subscribe to marketing communications
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Contact customer support
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Request a return, refund, or other assistance
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Submit information through forms on our website
This information may include:
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Full name
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Email address
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Telephone number
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Billing address
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Shipping address
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Order and purchase information
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Customer service correspondence
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Account information, where applicable
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Other information you choose to provide
Payment Information
When you make a purchase, payment information is submitted to the payment provider available during checkout.
Depending on the payment method selected, this may include:
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Credit or debit card information
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Billing information
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Payment authorization details
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PayPal or other third-party payment account information
We do not store complete credit or debit card numbers directly on our store systems. Payment information is processed by the applicable authorized payment provider.
2. Information Collected Automatically
When you browse qezlupi.com, certain technical information may be collected automatically through cookies, log files, pixels, and similar technologies.
This may include:
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IP address
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Browser type
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Device type
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Operating system
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Approximate location based on IP address
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Pages viewed
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Referring and exit pages
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Time and date of visits
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Website interactions
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Shopping cart activity
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Session and diagnostic information
We use this information to operate the website, understand performance, prevent misuse, and improve the customer experience.
3. How We Use Personal Information
We may use personal information for legitimate business and commercial purposes, including to:
Process and Fulfill Orders
We use relevant information to:
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Verify and confirm purchases
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Process payments
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Prepare and dispatch orders
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Provide shipping or tracking updates
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Manage returns, refunds, or replacements
Provide Customer Support
We may use your information to:
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Respond to inquiries
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Locate orders
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Resolve delivery or product issues
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Process customer service requests
Operate and Improve Our Website
Information may be used to:
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Maintain website functionality
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Improve navigation and checkout
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Analyze website performance
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Diagnose technical problems
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Develop or improve products and services
Prevent Fraud and Protect Our Services
We may process information to:
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Detect suspicious transactions
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Prevent fraud or misuse
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Protect customer accounts
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Maintain website and payment security
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Enforce our policies and contractual rights
Marketing and Advertising
Where permitted by law, and where required with your consent, we may use information to:
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Send promotional communications
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Measure advertising performance
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Understand customer interests
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Display advertisements that may be more relevant to you
You may opt out of marketing emails at any time using the unsubscribe link included in promotional messages.
4. Cookies and Similar Technologies
We use cookies and related technologies to support website functionality and understand how customers interact with our store.
Cookies may fall into the following categories:
Essential Cookies
These cookies are required for important website functions, including:
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Shopping cart operation
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Secure checkout
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Account access
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Fraud prevention
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Session management
Analytics and Performance Cookies
These technologies help us understand:
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Website traffic
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Page performance
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Navigation behavior
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Technical errors
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General website usage
Advertising and Marketing Cookies
Where permitted, these technologies may help us:
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Measure advertising campaigns
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Understand customer interests
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Limit repetitive advertisements
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Deliver more relevant advertising
You may control cookies through your browser settings and, where available, through the cookie preference tools displayed on our website.
Blocking certain cookies may affect some website functions.
5. Advertising and Analytics Partners
We may work with advertising, analytics, and technology providers to measure website activity or advertising effectiveness.
Depending on the services used on our website, these providers may include platforms such as:
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Meta platforms, including Facebook and Instagram
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Google services
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Other advertising or analytics providers
These third parties may collect information through cookies, pixels, SDKs, or similar technologies in accordance with their own privacy policies.
Their processing practices are governed by their respective terms and privacy policies.
6. When We Share Personal Information
We may disclose information to service providers when reasonably necessary to operate our business.
These providers may include:
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E-commerce platform providers
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Payment processors
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Shipping and logistics companies
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Warehousing or fulfillment providers
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Website hosting providers
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Analytics providers
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Advertising and marketing providers
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Fraud prevention services
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Customer support providers
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Professional advisers or technology vendors
We provide service providers only with information reasonably necessary for them to perform the services requested.
7. Sale or Sharing of Personal Information
We do not sell personal information for monetary payment in the ordinary meaning of the word "sell."
However, some privacy laws define the terms "sale," "sharing," or "targeted advertising" broadly. Certain disclosures of identifiers or online activity to advertising partners may fall within those definitions.
Where applicable law gives you the right to opt out of such activity, you may exercise that right through any privacy preference mechanism made available on our website or by contacting us.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to help protect personal information against:
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Unauthorized access
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Accidental loss
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Improper disclosure
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Misuse
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Alteration
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Destruction
Our website and payment processes may use encrypted connections and secure third-party payment infrastructure.
Nevertheless, no method of electronic transmission or data storage can be guaranteed to be completely secure.
Customers should also take reasonable precautions to protect passwords, account credentials, and devices.
9. Data Retention
We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including:
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Processing and documenting transactions
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Fulfilling orders
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Providing customer service
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Maintaining business and accounting records
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Preventing fraud
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Resolving disputes
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Enforcing agreements
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Meeting legal or regulatory requirements
Retention periods may differ depending on the type of information and the reason it was collected.
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
10. International Data Transfers
Because we operate an international online store and work with service providers in different locations, personal information may be processed or stored in countries other than the country where you live.
These countries may have different privacy and data protection laws.
Where required by applicable law, we take appropriate measures to protect personal information when it is transferred internationally.
11. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with certain rights concerning your personal information.
These rights may include the right to:
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Request access to personal information we maintain about you
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Request correction of inaccurate information
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Request deletion of certain information
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Request information about how your information is processed
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Obtain a copy of certain personal information
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Object to or restrict certain processing
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Withdraw consent where processing relies on consent
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Opt out of certain advertising activities
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Opt out of certain forms of sale or sharing where legally applicable
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Appeal certain privacy request decisions where required by law
Not every right applies in every jurisdiction.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
12. United States State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state laws.
Where such laws apply, eligible consumers may have rights relating to:
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Access
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Correction
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Deletion
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Data portability
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Opting out of targeted advertising
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Opting out of certain sales or sharing of personal information
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Limiting certain uses of sensitive personal information
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Appealing a privacy request decision
We will process valid requests in accordance with applicable legal requirements.
We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.
13. Global Privacy Control and Browser Signals
Some browsers or extensions allow users to send privacy preference signals, including Global Privacy Control (GPC).
Where we are legally required to recognize such signals, we will process supported signals in accordance with applicable law and available website functionality.
Because there is not a single universally accepted standard for every browser-based privacy signal, our response may vary depending on the applicable legal requirements and technology used.
14. Email and Marketing Communications
We may use your email address for transactional communications such as:
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Order confirmations
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Shipping notifications
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Customer support messages
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Return or refund updates
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Important service information
If you separately subscribe to marketing communications, we may also send information about products, promotions, or special offers.
You can unsubscribe from promotional emails at any time by selecting the unsubscribe option included in those messages.
Unsubscribing from marketing emails does not prevent us from sending essential transactional or customer service communications relating to an existing order.
15. Children's Privacy
Our website and services are intended for a general audience and are not specifically directed to children.
We do not knowingly collect personal information from children below the minimum age established by applicable privacy law without appropriate authorization.
If you believe a child has provided personal information to us improperly, please contact us at:
If appropriate, we will take reasonable steps to review and delete the information.
16. Third-Party Websites
Our website may contain links to websites, applications, payment services, or other services operated by third parties.
Once you leave qezlupi.com, the privacy practices of those third parties apply.
We are not responsible for the privacy practices, security, content, or policies of independently operated third-party services.
We recommend reviewing their privacy policies before providing personal information.
17. Data Breach and Security Incidents
If we become aware of a security incident involving personal information, we will investigate the matter and take appropriate measures based on the nature and scope of the incident.
Where notification is required by applicable law, affected individuals and/or relevant authorities will be notified in accordance with legally applicable procedures and timeframes.
18. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect:
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Changes to our business
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Changes to our website or services
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New technologies or service providers
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Changes to applicable laws or regulatory requirements
When we update this Privacy Policy, the revised version will be posted on this page with a new Last Updated date.
We encourage customers to review this page periodically.
19. Contact Us
If you have questions about this Privacy Policy, how we process personal information, or wish to submit a privacy-related request, please contact us using the information below.
Brand / Trademark: QEZLUPORA™
Legal Company Name: Shenzhen YijiaoGao Technology Co., Ltd.
Owner: Zhou Wei
Website: qezlupi.com
Email: service@qezlupi.com
Phone: +86 18802672620
Business Address:
Room 352, Jianda Building,
No.110 Huafan Road, Tongsheng Community,
Dalang Subdistrict, Longhua District,
Shenzhen, China
For privacy-related correspondence, please use the subject line "Privacy Request" when contacting us by email so that we can identify and review your request appropriately.